Crisis Management

Reputations can take years to build but they can often be destroyed very quickly and especially in an era where information and allegations can spread so quickly over the Internet.

Russells has a dedicated team comprising Steven Tregear and John Reid that is both skilled and experienced in handling reputation and crisis management issues for our clients quickly and efficiently.

Much of what we do involves working below the radar with a view to managing a potential crisis and working with our clients (and their PR advisors) to ensure that they are one step ahead of potentially adverse publicity and/or intrusive publications. We are highly adept at preventing or moderating stories that might be published so as to quickly allay our client’s fears and concerns.

We are also often instructed to act when our client is in the eye of the storm. We devise a bespoke strategy for each client’s particular needs and situation: one size does not fit all and we do not rely on precedent letters.

Regular legal tools that we employ to achieve our clients’ objectives include:

  • Defamation and privacy law;
  • The Protection from Harassment Act 1998;
  • The Data Protection Act 1998;
  • The Copyright, Design and Patents Act 1988;
  • The law applying to passing off and the misuse of private information.

Examples of recent work has included:

  • Dealing with intrusive media interest during difficult and also happy moments in our clients’ lives, including through circulating notices to the media on their behalves and via the press regulator, IPSO;
  • Obtaining Court orders to prevent the pursuit and harassment of our clients by sections of the media;
  • Seeking to prevent adverse or private disclosures through negotiation, persuasion and, where necessary, the Courts;
  • Identifying the source of a story and/or photographs and shutting down a potential global crisis swiftly and without attracting attention.

If you find yourself in a situation, or think a situation is developing or might develop, that will impact upon your reputation, your career or your business please contact Steven Tregear or John Reid for advice and guidance.